I Prefer
Loyalty Ambassador
Certification Program
Unlock the keys to increased program awareness, consistently exceed member expectations, and bring loyalty to life like never before!
Loyalty grows where training flows
Exclusive Recognition
Stand out as a certified Loyalty Ambassador, receive a certificate & special recognition on our monthly webinars.
Early Completion Perks
Receive a $25 USD e-gift card for completing your certification by September 1st.
Growth Opportunities
Certification demonstrates an understanding of I Prefer, which can lead to advancement in your career.
Complete these steps within 45 days to earn your certification
Get Started: Complete Your Ambassador Profile
Before diving in, we’d love to get to know you a bit! Please fill out your Ambassador Profile.
Complete The Learning Path
Get a comprehensive overview of I Prefer and master the core elements.
Wrap Up With An Assessment
Provide your valuable insights to help improve the iPrefer experience for everyone.
Frequently Asked Questions
This is a mandatory training that must be completed. Our members choose to stay with us because they expect consistent recognition, rewards, and an elevated experience. When we fall short on training, we risk falling short of their expectations. Completing the certification ensures you have the tools and knowledge to meet their expectations and build trust.
Yes, if you have more than one Loyalty Ambassador, we do encourage each person to complete their own training. This will allow for seamless transition when one is away from the hotel or there are any staffing changes.
We know your time is valuable & we appreciate your dedication to guests and I Prefer Members staying at your property. The course is less than one hour and is broken into short bite-sized videos, making it easy to digest and retain information. Once you start your certification journey, you have 45 days to complete it in full. To support your learning, you can start and stop lessons and pick back up if you need to step away. We'll be here waiting, don't worry!
As a limited-time offer, those who complete the certification course by September 1, 2025 will receive a $25 USD e-gift card via Tremendous, our gift card provider. An email from Tremendous will be sent to the address associated with your certification within 7–10 business days, providing instructions on how to redeem your reward.
At the beginning of each calendar year, you will be required to renew your certification. We will notify you when it is time to refresh your knowledge, ensuring you remain fully aligned with the most current I Prefer program standards and best practices.
Yes. Upon completing the certification, you will receive an official I Prefer Loyalty Ambassador Certificate, which you may proudly display or share with your leadership team as a testament to your expertise and commitment.
Yes, if you transfer to another participating hotel within the portfolio, you will need to complete the certification again. This is primarily due to your access permissions within PreferredNet.Net. We encourage you to familiarize yourself with the specific offerings and amenities of your new property to ensure seamless delivery of I Prefer benefits.
For any technical assistance or program-related inquiries, please reach out to the I Prefer Support Team at loyalty@iprefer.com.
